Customer Service & Product Survey

We welcome your feedback on or products and service.

Apollo Sprayers Customer Service & Product Survey

Your Name *

Email *

In thinking about your most recent experience with Apollo Sprayers, was the quality of customer service you received: *

Superior

Very Satisfactory

About Average

Somewhat Unsatisfactory

Very Poor

Additional Comments

The following six questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements:

The customer service representative was very courteous:

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

The customer service representative handled my call quickly:

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

The customer service representative was very knowledgeable:

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

The process for getting your concerns resolved was: *

Superior

Very Satisfactory

About Average

Somewhat Unsatisfactory

Very Poor

If your problem was not solved, did our staff offer to follow up after the call? *

Yes

No

N/A

How many times did you contact our customer support before your problem was resolved? *

Once

Twice

More than twice

Problem still not resolved

How well do you rate the quality of Apollo Sprayer products? *

Very High Quality

High Quality

Neither high nor low

Low quality

Very low quality

How well do our products meet your needs? *

Extremely well

Very well

Somewhat well

Not as well

How important were each of the following attributes in your decision to purchase our product? *

Pricing

Very important

Somewhat important

Neutral

Not important

Ease of use

Very Important

Somewhat important

Neutral

Not important

Quality of product *

Very important

Somewhat important

Neutral

Not important

Responsiveness from technical support *

Very Important

Somewhat important

Neutral

Not important

Additional Comments

Do you use social media?

Facebook

Instagram

Twitter

On a scale of 1 to 10, how likely is it that you would recommend Apollo Sprayers to a friend or colleague? *

1

2

3

4

5

6

7

8

9

10

1= Not likely at all 10=Extremely Likely

Do you have any suggestions to Apollo Sprayers for improvement?

To receive future offers, coupons and handy tips, enter your email address below. *

If you are human, leave this field blank.